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Care Handbook · 14 chapters

The Care Handbook: what every home care worker should know

Updated 21 October 2026 · About 20,000 words · Written by Carelo

This is the handbook carers read inside the Carelo app, published in full for anyone who cares for someone at home: new care workers, families who employ their own carers, and managers who want one plain-English reference to point people at. Fourteen chapters, from what home care is to how to report what you see.

Chapter 1

Care in the UK — an Introduction

Understanding where home care sits in Britain's wider system of care — and why the work matters more with every passing year.

Chapter 2

Types of Care & Carers

From a short visiting call to full-time live-in support — the many shapes home care takes, and the people who deliver it.

Chapter 3

The Heart of Good Care

The values that turn a task list into real care — dignity, consent, privacy and independence, practised in small moments every single day.

Chapter 4

Major Risks in Care

Spotting danger early is not a special skill — it is the daily discipline that keeps people safe.

Chapter 5

How Care Is Performed

Door to door, task to task — the whole shape of a visit done properly, with dignity built into every step.

Chapter 6

Medication & Why It Matters

The right medicine, at the right moment, checked and recorded with total honesty.

Chapter 7

Hygiene, Cleaning & Infection Prevention

The work almost nobody sees — and the work that quietly protects everyone in the room.

Chapter 8

Safeguarding & Emergency Telecare

Protecting people who cannot always protect themselves — by noticing, listening, and knowing exactly who to tell.

Chapter 9

Dementia & Alzheimer's

Meeting each person exactly where their world is today — with patience, warmth, and no correction.

Chapter 10

Major Conditions in Care

The conditions you'll meet again and again — explained plainly, so good care becomes second nature.

Chapter 11

Complex Care

Clinical skill carried out at home — always trained, always delegated, always watched over.

Chapter 12

Equipment Library

The definitive visual reference to the instruments of home care — what each one is for, and how it's kept safe.

Chapter 13

Your Own Safety

You cannot look after anyone else if you don't first look after yourself.

Chapter 14

Reporting & Digital Professionalism

Why every note, every boundary and every login matters — the record protects the client, the carer and the company alike.