Carelo Partner Programme. Earn Every Month.
The Carelo partner programme for the UK home care sector. Refer care companies and families to Carelo and earn 20% of what they pay, every month, for 24 months. Free to join.
Anyone can apply, including consultants, trainers, accountants and care providers themselves. Carelo reviews every application, and approved partners sign the agreement online. Commission is paid by bank transfer when you request a withdrawal.
How It Works
Apply
Tell us about you and how you will bring customers. It takes two minutes.
Carelo Approves You
We review every application personally and email you our decision.
Sign The Agreement
Read and sign the Partner Agreement online and create your partner login.
Share & Earn
Share your Carelo link or your name. When they join and pay, you earn every month.
Who It Is For
Recruitment Agencies
You already speak to care managers every week.
Recommendation Agencies
Families and providers ask you which systems to trust.
Content Creators
Your audience works in, or relies on, home care.
Care Consultants
You help care companies set up, grow and pass inspection.
Example Earnings
Why Care Companies Say Yes To Carelo
An introduction is easy when the product sells itself. Everything a small or growing domiciliary care provider needs, in one place, at a price they can say yes to on the first call.
From £59 A Month
Priced by active carers, with unlimited service users and unlimited office logins on every plan. First month free.
Rota, Calls, eMAR, Compliance
Scheduling, GPS call monitoring, medication records, care plans, care charts and the compliance matrix — the whole office.
Carer And Family Apps
Carers check in, record notes and medication on their phone, even offline. Families see the visits and notes for their loved one.
Carelo AI And Live Tracking
Optional add-ons from £39 and £19 a month. The AI assistant works inside the office app; Live Tracking shows carers on the way.
What You Earn
20% of what each customer pays Carelo, excluding VAT, for 24 months from their first payment. Prices are Carelo's public list prices today.
| Customer you refer | They pay Carelo | You earn a month | Over 24 months |
|---|---|---|---|
| Care company · up to 15 carers | £59.00 / month | £11.80 | £283.20 |
| Care company · up to 50 carers | £119.00 / month | £23.80 | £571.20 |
| Care company · Unlimited carers | £249.00 / month | £49.80 | £1,195.20 |
| Family · Personal plan | £30.00 / month | £6.00 | £144.00 |
Ten care companies on the smallest plan earn you £118.00 a month. A yearly payment is credited to you as twelve months at once.
What Partners Get
Your Own Link And Name
Customers join through your link, or pick your name at "Who referred you?" when they sign up. Either way the referral is yours.
A Live Partner Area
Every referral, every month credited, what is on hold and what you can withdraw — updated as customers pay.
Paid To Your Bank
Withdraw from £25.00 once a credit clears its 30-day hold. Carelo pays by bank transfer, normally within 2 working days.
Carelo Does The Selling
You introduce. Carelo runs the demo, the onboarding, the migration from their old system and the contract.
The Agreement In Plain Words
- 20% of every payment the customer makes to Carelo, excluding VAT, for 24 months from their first payment.
- Real money only. No commission on free months or trials; refunds and chargebacks are taken back.
- 30-day hold on each credit, then withdraw from £25.00 whenever you like.
- Bank transfer within 2 working days of a withdrawal. A change of bank details pauses withdrawals for 48 hours, for your protection.
- 30 days' notice to end the partnership, from either side. Customers you already referred keep earning until their 24 months end.
- You stay independent. You are not Carelo's agent or employee, you never sign on a customer's behalf, and tax is your own.
The full Partner Agreement is what you sign. It is short and written in plain English.
Questions
Who can apply?
Anyone who can introduce UK care companies or families to Carelo — agencies, consultants, content creators and other professionals. Carelo reviews every application.
How much do I earn?
20% of what each customer you referred actually pays Carelo, excluding VAT, every month for 24 months from their first payment. A yearly payment is credited to you one twelfth each month.
When do I get paid?
Each payment is held for 30 days, then you can withdraw it from your partner area (from £25.00). Carelo pays by bank transfer, normally within 2 working days.
Do I have to do the onboarding?
No. You introduce the customer and support them until they have joined. Carelo runs the demo, the onboarding and the contract.
How does Carelo know the customer came from me?
The customer chooses you at "Who referred you?" when they join, or joins through your own Carelo link and confirms you.
What about tax?
You are self-employed and responsible for your own tax, National Insurance and any VAT. Carelo pays the commission gross.
Can I refer the company I work for?
Only if that company agrees in writing and you tell Carelo first.
Does it cost anything to join?
No. There is no fee, no target and no minimum. You earn only when a customer you introduced pays Carelo.
Can I refer families as well as care companies?
Yes. A family on the Personal plan pays £30 a month, so each family you refer earns you £6.00 a month for 24 months.
What happens if a customer stops paying or leaves?
Commission is a share of money Carelo actually receives, so it stops when their payments stop. A refund or chargeback is taken back from your balance.
How do I see what I have earned?
Your partner area shows every referral, every month credited, what is on hold, what you can withdraw and every payment Carelo has made to you.
Can either side end the partnership?
Yes, with 30 days' notice. Customers you already referred keep earning you commission until their 24 months end. Only a serious breach of the agreement stops everything at once.
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